Last weeks blog post we looked and discussed strategies used for micro-blogging. This week we have been asked to look at Wiki’s, what are they? How can they be used within an organization and what are some strategies that could be implemented using Wikis. A Wiki is a website which allows its users to add, modify, or delete its content via a web browser. Wikis can be used for a large variety of tasks, from personal note-taking to collaborating online, creating an internal knowledge base, assembling an online community, and managing a traditional website.
The simplest online database that could possibly work.
15 Productive Uses for Wikis
1) To-do list
2) Project Management
3) Operation Manuals
5) Event Planning
6) Log Client Work
7) Tracking Invoices
8) Note and Snippets
15) One place for everything
Wiki Strategy for ProMOS
ProMOS is an information technology hardware manufacturer which manufactures Dynamic Random Access Memory (DRAM). At this stage ProMOS doesn’t have a strong presence of Web 2.0. Using wiki is a great way bringing internal staff and external customers to interact with ProMOS. Using a Wiki is a great way for internal staff member’s to organize projects, plan events and brainstorm ideas within an organization. Whilst it also allows the option of external customers to provide feedback or ideas to an organization. There will be 5 strategies Wiki Strategies my group has adopted for ProMOS. My particular strategy is “Collaboration and Enhancing Organizational Knowledge”
Collaboration and Enhancing Organizational Knowledge
Wiki is a great tool to collaborate ideas and keep organization information tidy/organized. By using this Wiki strategy ProMOS will open doors to internal collaboration between staff members. Staffs access can edit company contents, using a very simple tool and an ordinary web browser. Not only does it allow easy collaboration but allows the enhanced organizational aspect, wikis would allow project management and documentation. It helps different companies in the search and recovery of their credentials.Whilst offers companies with a more structured approach.
ProMOS staff’s would use wikis to discuss latest topics, collaboration, plan/manage projects and many more.
ProMOS could also consider adopting wikis for their customers. By having an external wiki for customers, it would act as a place where customers can create their own topics/questions about certain products of ProMOS. ProMOS could also use this as an opportunity to make new announcements via the external wiki on new products or updates. However there are better ways of doing such as using facebook or twitter, because of the notification features. In saying that, by using an external wiki, ProMOS opens another door that connects to their customers, to collaborate with them and enhance engagement.
By employing this strategy, ProMOS would benefit a lot because of the collaboration and organizational knowledge Wiki’s brings.
Group members Wiki Strategies for ProMOS
1. Collaboration and Enhancing Organizational Knowledge